Frequently Asked Questions
Everything you need to know about our products, how they work, and how to get started.
Products & Usage
How do I know which product is right for me?
The best option depends on your routine and preferences. If you want something quick and easy, juice shots are the most convenient. If you prefer a more hands-on approach, fresh greens or growing your own may be a better fit. You can also take our quick quiz to get a personalized recommendation.
How often should I use your products?
Most customers use our products daily. Consistency is key when building a routine, so choosing an option that fits your lifestyle will help you stay on track.
How quickly will I notice results?
Everyone is different, but many customers report feeling a difference when they use our products consistently over time.
Can I use multiple products together?
Yes. Many customers combine products to build a routine that works for them—for example, using juice shots daily and adding fresh greens or microgreens to meals.
Fresh vs Frozen — What’s The Difference?
Is fresh wheatgrass better than frozen?
Both are high-quality options. Fresh wheatgrass is the most traditional and least processed, but it requires preparation. Frozen wheatgrass offers more convenience and makes it easier to stay consistent.
Which option is best for beginners?
Most beginners prefer frozen juice shots because they are simple and require no prep. Fresh greens are better suited for those who are comfortable with juicing or preparing greens.
Do frozen products lose nutrients?
Freezing helps preserve freshness and allows you to store products longer while maintaining quality.
Can I switch between fresh and frozen?
Yes. Many customers use both depending on their schedule and routine.
Shipping & Delivery
Where do you ship?
We currently ship within the United States.
How are fresh and frozen products shipped?
Products are carefully packaged to maintain quality during transit. Frozen products are shipped to stay cold, and fresh products are shipped quickly to preserve freshness.
How long does shipping take?
Shipping times vary based on location, but we aim to deliver as quickly as possible to maintain product quality.
Do you offer shipping insurance?
Yes, customers may have the option to add shipping protection at checkout to ensure their order is covered.
What happens if my product arrives damaged?
If there are any issues with your order, please contact us and we’ll work with you to resolve it.
Subscriptions
How does the subscription work?
You can choose to have products delivered automatically on a schedule that works for you. This helps you stay consistent without needing to reorder.
Can I cancel or change my subscription?
Yes. You can modify, pause, or cancel your subscription at any time.
Is there a discount for subscribing?
Yes, subscriptions include a discount compared to one-time purchases.
Can I change what products I receive?
Yes, you can adjust your subscription based on your needs.
Storage & Shelf Life
How should I store fresh products?
Fresh products should be refrigerated immediately upon arrival and used within the recommended timeframe.
How should I store frozen products?
Frozen products should be kept in the freezer until ready to use. Thaw as needed.
How long do products last?
Shelf life depends on the product. Fresh items should be used quickly, while frozen products can be stored longer.
Can I refreeze products?
It’s best to follow the recommended storage instructions for optimal quality.
Growing Your Own Greens
Do I need experience to grow wheatgrass?
No. Many customers start with little to no experience. The process is simple and easy to learn.
What do I need to get started?
A basic setup includes seeds, a growing tray or container, water, and light.
How long does it take to grow?
Most greens are ready to harvest within a short period, depending on the setup and conditions.
What if I’ve never grown anything before?
Our seeds are selected to be beginner-friendly, and most people find the process straightforward.
General Questions
Are your products organic?
Yes, we are certified organic and follow strict growing and testing standards.
Where are your products grown?
Most of our products are grown on our own farm using our organic compost.
Do you test your products?
Yes, we use third-party testing to ensure quality and safety.
Still Not Sure Where To Start?
We’ll help you find the right product based on your goals and routine.